Privacy policy

Privacy Policy

This Privacy Policy describes how Vancouver Island Sea Salt (“we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from canadianseasalt.com (the “Site”).

Personal Information We Collect

Device Information
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about:

• The web pages or products you view
• Websites or search terms that referred you
• How you interact with the Site

We collect this “Device Information” through:

• Cookies – Data files placed on your device (see www.allaboutcookies.org for more info).
• Log files – Tracking actions on the Site, such as IP address, browser type, Internet provider, referring/exit pages, and timestamps.
• Web beacons, tags, pixels – Electronic files to record browsing behavior.

Order Information
When you make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.

“Personal Information” in this policy refers to both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

• Fulfill orders (processing payments, shipping, order confirmations/invoices)
• Communicate with you about your order
• Screen for fraud or risk
• Provide product or service information in line with your preferences

We use Device Information to:

• Screen for potential fraud (especially IP addresses)
• Improve and optimize the Site (analytics on browsing behavior, marketing effectiveness)

Sharing Your Personal Information

We share your information with trusted third parties to support our operations:

• Shopify powers our store. Read more: Shopify Privacy Policy.
• Google Analytics helps us understand customer use of our Site. More info: Google Privacy and opt-out: Google Analytics Opt-Out.

We may also share your information:

• To comply with laws or regulations
• To respond to lawful requests (subpoena, search warrant)
• To protect our rights and property

Behavioural Advertising

We may use your information to provide targeted ads or marketing communications.
To learn more about how targeted advertising works, visit the Network Advertising Initiative.

You can opt out of targeted advertising here:

• Facebook Ads Settings
• Google Ads Settings
• Bing Ads Settings

You can also opt out via the Digital Advertising Alliance.

Do Not Track

Please note that we do not change our Site’s data collection practices in response to a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to:

• Access personal information we hold about you
• Request correction, update, or deletion of your information

If you would like to exercise these rights, please contact us using the details below.

Note: Your information may be transferred outside Europe, including to Canada and the United States, to support order fulfillment and store operations.

Data Retention

We keep your Order Information on file unless and until you ask us to delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs.

Contact Us

For questions, concerns, or complaints about our privacy practices, please contact us:

Vancouver Island Sea Salt
Re: Privacy Compliance Officer
4600 Regent Rd
Campbell River, BC, V9H 1E3, Canada
Email: web@canadianseasalt.com